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Regular priced Items bought on OPULENCECLOTHING.com will gladly be accepted for a refund or exchange within 10 days of the purchase date.
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All merchandise must be received back in its original form. It must not be worn, altered, damaged, and free of any stains, odors, or distinct smells including perfume.
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Refunds will be issued in the same form of original payment type, excluding shipping and handling costs which are non refundable. All tags must be attached when returned.
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PLEASE NOTE THAT ALL SALE ITEMS, ACCESSORIES, SWIMWEAR, INTIMATES, AND BODYSUITS ARE A FINAL SALE.
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If such items are returned a $25.00 charge will be made to your account and the items will be returned to you. Please note all sale items or items purchased with a coupon code are FINAL SALE.
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To make a return or exchange please fill out the form BELOW and send back with your returned merchandise WITH A TRACKING NUMBER. Once your return parcel is received processing time is 7-10 business days to process your return.
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A standard shipping fee of $6.95 to US will be charged to your card in the event of an exchange for S&H.
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All international orders must have returned postage dating no later than 7 days from the date it was received. Any international returns received later than 60 days from the order date will be returned back to the sender.
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For any return inquires please contact us at opulence.bsi@hotmail.com. You will receive a response within 24-48 business hours.